First of all, let me thank all of the people that have participated in our Halloween Social Media Challenge! We have been waved away by the huge number of positive and original comments you left in our blog, our FaceBook page, Twitter and YouTube. The total number of the posts we received in one week is itself astounding – 1118, but what really makes all of the SiteGrounders feel that their work is worthwhile, is the fact that so many people took this initiative as a chance to share some great personal experience with our company. So, thank you once again for being not just customers, but for being part of the sharing and positive community we try to build within and around our company. And here are the winners…

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If you’re using WordPress as your favorite open source blogging platform, chances are pretty high you’ve already heard about the recent security flaw found in the TimThumb plugin fow WP. If you haven’t – you should, cause it’s pretty severe. Here is more info on that:

http://www.websitedefender.com/wordpress-security/timthumb-vulnerability-wordpress-plugins-themes/

The security flaw isn’t a core WordPress vulnerability, so you won’t be vulnerable for just using WordPress. However, the bad news is that a pretty big number of themes out there use the TimThumb plugin in order to operate correctly and therefore TimThumb is included in a lot of WordPress plugins and themes, both free and paid. The result is that there is a good chance you might have the vulnerable TimThumb installed and running on your WordPress even if you don’t really know about it or you don’t care.

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SiteGround has announced the following promotion for its existing customers: for the next one week each standard shared account that is upgraded to the PLUS version of the hosting plan will receive one year free use of the latest malware monitoring service HackAlert. Both services (Hosting PLUS and HackAlert), are relatively new in the SiteGround portfolio. They have been introduced during the summer and the current promotion aims to make more of the customers aware of these services benefits.
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Hey, I am writing this blog post to let you know we’ve moved our Customer Service to a new, better and significantly larger office! We are so excited about it, because we believe that it is important how people feel about their job and that the efficient, comfortable and cozy work environment influences positively the quality of our Customers Service.

Here’s the short story of our Customer Service offices: The first customer service office we established apart from our head office was in the romantic initial years of SiteGround, when we, less than 10 founders and enthusiasts that started the company, were doing everything ourselves. I remember with some nostalgia those times when we spent weeks doing job interviews all day long and wiring PCs and switches in the evening.

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If you visit SiteGround website the next few days you may start wondering if we are changing business from selling web hosting to selling casual attire. Well, we are definitely not doing this:), what you see is actually our Labor Day Promotion:

As you probably know we have the habit of offering promotions for most of the major Holidays. That is why you can often see our website being overtaken by colorful eggs, carved pumpkins, cartoon turkeys and Santa Clauses, offering lower prices and free extra services. However, when it comes to Labor Day, things are a little bit more difficult. The lack of widely recognized “labor day” symbols made us search for some more unexpected images for our promotion. The inspiration came from the fact that around Labor Day most of us are taking our last summer vacations, and are getting ready for the serious work season coming forward.

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I’ve always wanted to express how I feel about security in the shared web space, where dozens of users divide the same resources and at the same time require dramatically different technologies to be enabled on a single host server (such as different PHP engines with different options enabled, Perl, Python, an FTP service, an email service, a Database service, etc;). In case you’re an admin, you’ll know how difficult it is to provide all of that on a shared hosting server while allowing access to practically everybody on the Internet and at the same time maintaining a very good level of security. Believe me, it’s a tough job. I know it as I’ve been dealing with that for more than 8 years in a row now, on a daily basis.

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We’re excited to announce our new service – Hackalert.  Hackalert is the latest malware detection and early warning system available out there, powered by our partner GlobalSign-one of the longest established Certification Authorities and specialists in SSL security.

Malware is developed and improved every day to compromise PCs and spread viruses, hijack computers or steal personal information.  One of the biggest fears of website owners is for their site to be infected with hidden malicious code and then used as a vehicle to distribute it to the website visitors.  Unless remedied quickly, an infected website will shortly be flagged or blacklisted by search engines like Google for hosting malicious content. When visiting a flagged website, its visitors and potential customers will see worrying warnings about the site potentially harming their computers.  In both cases, you can expect a steady drop in your website traffic, at the least.

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I am happy to announce that we have launched a PLUS version of our shared hosting plan. Now each customer can choose between the standard shared hosting plan and the PLUS version during the order process. Any existing hosting account can also be upgraded to the new version at any time. The PLUS version includes the following benefits:

⁃    Unlimited addon domains
⁃    2 times more CPU allocated
⁃    Free Premium Support
⁃    Free Daily Backup
⁃    Free SSH Access

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