23 Nov

2010

More Than a Customer

Essential part of the hosting service is the communication with clients. It allows us to meet interesting people, to discuss and solve problems together. That is how we become closer with some of the people and they join our large community – forum, facebook group, twitter followers…

In this article we introduce to you one of the most active and helpful members of our community – Alin. He is extraordinary in many ways – smart, helpful, good-natured, honest and always eager to reach the bottom of the problem. You should know his life has not been easy, the least said. He is diagnosed with Quadriplegic Spastic Cerebral Palsy and has gone through the worst in life: read Alin’s story here. He has been kind enough to answer a few questions for our blog:

Alin, http://alinssite.info/

SiteGround: Please, introduce yourself and tell us something about you.

Alin: Hi Siteground customers and Siteground prospectives. My name is Alin S, I run http://alinssite.info and http://disabledplanet.net one is a WordPress-based blog and the other is a phpBB3 forum for people with disabilities. I use the blog to help people learn more about me and stay in the loop. I also get donations to help me pay for medical equipment and people also buy DVDs of my speeches.

SG: What is Internet for you and what do you want to accomplish with your site?

A: The internet for me is one of my very few only connections to the outside world and Siteground helps me get myself out there so I am not forced to go find people to connect with, people find my site and or my forum and connect and start talking to me and my friends and other members. It’s great because with how limited my mobility is and how bad my pain is i only go out when its necessary. Most of my “fun” takes place online or at home with people visiting.

SG: Which is your favorite Content Management System?

A: My favorite CMS (Content Management System) is WordPress since it features SO many plugins and can be used for ANYTHING. When you say WordPress you think blogs, newspapers, and other “press” related things. NOT AT ALL! WordPress can become a full fledged E-Commerce system, It can be a photo gallery system, pretty much just about anything that its 50,000+ Plugins allow it to do! And best of all if you know code, it’s all open source so feel free to dig in! (But make sure to back it up first, I’ve broken my installation doing things like that!)

SG: What are you looking for in a web hosting company?

A: When I think web hosting I look for a clean cut leader of companies, not some company that offers the cheapest hosting package on a bunch of cloud servers, no I want a company that knows their servers, has data center technicians always ready, has 24 hour support that turns around with an answer within 10 minutes or less! I also expect a company to be generous to its customers and not cold and stingy and that is exactly what Siteground is.

SG: You are an active member in our forum and communicate often with our support. Would you like to share your experience.

A: Siteground staff also partake in the Siteground forum which is a great place to chat with support professionals about non critical issues or things like “My wordpress does not look right how do I format X header to fit with this type of footer” or “What plugin would I use in Joomla to produce a cool effect of snow on my site?”. Tell them it’s verbatim from my head and that its their problem to edit it LOL!

We hope you have enjoyed Alin. You might want to check his Donations-Gifts page and show him your support for what he does.

 

18 Jun

2010

New customization service available for SiteGround Joomla templates

We are happy to announce a new template customization service available for all users of SiteGround Joomla templates. SiteGround has partnered with Template-builder.com – an independent company whose software allows users to create their own Joomla templates from scratch or edit an existing Joomla template to suit their specific requirements.

SiteGround name is well known for offering high-quality Joomla templates. Over the years, our design team has produced more than 250 templates for all versions of Joomla and we have more than 5 million downloads of these templates. We have often discussed how great it will be if our users could easily brand and modify their templates to suit their specific needs.  That is why, when we heard about Template-builder.com we thought it’s a great match.

The Template Builder software is an easy to use WYSIWYG editor with which you can now customize a great number of the most popular SiteGround Joomla templates. With their software you can edit all of the following:

  • the layout of the template,
  • the menus and background images,
  • the fonts and styles,
  • and many more.

It is web-based and you can use it online from any computer without installation or download. As a special offer for SiteGround template users, the template editing will be available for free by the end of June! You are welcome to find your template and edit it here: http://template-builder.com/siteground/.

 

14 Apr

2010

SiteGround Goes Green

A lot has been said about global warming and “going green”. Our team has always been enthusiastic about reducing pollution, saving energy and water, but we always felt that’s not enough. So, we decided to try a more effective, down-to-earth, hands-on approach to doing something good for our planet. This weekend the SiteGround team planted over 400 trees and cleaned the surrounding area.

There were more than 50 of us – SiteGround employees, friends, kids and a dog. Our task was to plant willows along a riverbank. Willows help both the local eco balance and prevents collapsing of the riverbank. We also cleaned up the waste from the area. It was exhausting, it was cold and muddy, and it was great fun!

We trooped up in front of the entrance of a big cave and the local ranger briefed us how to use a shovel to dig a hole, how to plant a sapling, how to mold and water it. Then, we separated into groups and went to the spots where the actual work and fun began.

Some were lucky to be planting on nice and easy-to-dig earth and planted their saplings in no time. Others got spots where the riverbank was stony and the soil was very hard. One of the groups had to cross the river bare-footed to reach their sites.

The guys dug enthusiastically their first few holes, but then the passion started to fade and it was time to take the beer out of the trunks to keep us going! The girls did the planting and watered the newly-planted trees with water from the river. After lunch we regrouped and those who were done with their spots went to help those who picked up the short stick with the stony soil.

It was a hard day’s work that ended sooner than expected due to the pouring rain. Yet, we were quite proud with the result. We got home wet, exhausted, yet happy. And we immediately started planning when to do it again!

For us, that was just one small step for helping our planet. We are going to keep up with the green initiatives and think of ways of involving our customers and friends as well!

See more photos here

 

4 Mar

2009

Meet our people Cont’d

In the previous post, we have already met the leaders of our technical team. Today I am pleased to introduce to you the people responsible for the management of other key aspects of the SiteGround hosting service. 

Reneta – VP, Marketing and Product Development

reniWe call her just Reni. She joined SiteGround in 2004 and started her work here as part of the Marketing Team. Today she is our Vice President, Marketing and Product Development, and is responsible primarily for SiteGround marketing, advertising, public relations, sales, accounting, and billing efforts. Oops, that gives her a bit more responsibilities than her title implies :) 

Read More…

 

27 Feb

2009

Meet our people

I’ve been thinking that presenting our team is a good topic for our second blog post. It is quite impossible to introduce to our readers the whole SiteGround team within a single post (currently we are more than 70 people), so I will start today with a short presentation of the people who are in charge of that part of the critical aspects of our service such as uptime, server stability, technical support, etc.

Tenko – SiteGround Mastermind

tenkoTenko is the person who always knows everything! He has been with the company since 2004, almost since its beginning. Tenko started his work here as a support team rep and shortly his management skills, profound knowledge and expertise in technical operations proved that he deserves to take a leading post in the company. Apart from being an excellent leader and expert in the technical field, Tenko is one of the passionate photographers in our team.

Read More…

 

Favorite Tweets

Facebook