When I say SPAM, you will most probably think of the annoying unwanted emails INCOMING to your own Inbox, and this is definitely one of the SPAM aspects we have been fighting for a long time and which I am proud we have already minimized very successfully. However, in this post I would like to address another aspect – the OUTGOING SPAM: how it affects you and what is the newest solution we have applied to it.

Since I started dealing with hosting (and probably many years before that), outgoing SPAM has been one of the most troublesome aspects for a hosting company. It might sound strange to you, but the spammers are causing hosting companies (and you, our customers) a lot of troubles, headaches and even migraines. How? I will explain in details below. Read More…

The Stop Online Piracy Act (SOPA) and its sister bill Protect Intellectual Property Act (PIPA) have become a very hot topic for all Internet businesses and users. We have already firmly stated SiteGround position against SOPA back in November and have been actively using our social media channels to raise awareness about the issue. In short: we are against those bills, because we believe they have the potential to take away the most important things we love Internet for – the freedom of speech and the possibilities to express oneself creatively. For more detailed explanation why many people support such a position we recommend the video below:

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Fantastico has been on our servers for a long time now, and it is quite possible that you know and like the smiley face in your cPanel, and have used it to install or update a software on your hosting account. However, we have started to get the impression that the guys behind the auto-installer have become a little spoiled by the fact that many people use Fantastico just because it is integrated in the cPanel and are sometimes a little negligent about the quality of their service. Just a few examples from our experience to back up this statement:

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Last Friday was a long day. Really, really long, but it was totally worth it. We’ve been preparing for the Christmas party – which by the way has become a tradition in SiteGround – for a month and the day had finally come. Every year we gather our whole team around Christmas on something like a mini-Conference event. On that day the Goals of the Company for the past year are evaluated, future targets are set and all is presented by the Management team before all SG employees. Well when I say all, It’s not 100% true, cause some of them are always on guard for you – our valued customer – but let’s say most of your fave SG super-ninja employees. When that part is over, we go to a Wild party at a club.
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I don’t know if you have heard about it, but yesterday was the first hearing in the US Congress about the so called “Stop Online Piracy Act”. And it was a messy day. It was all over the Internet. People cried out about it in all social networks and as a matter of fact they still do. All day long today I’ve been monitoring the word “SOPA” on twitter, and frankly I did not even imagine so many people and companies cared… Read More…

If you’re using WordPress as your favorite open source blogging platform, chances are pretty high you’ve already heard about the recent security flaw found in the TimThumb plugin fow WP. If you haven’t – you should, cause it’s pretty severe. Here is more info on that:

http://www.websitedefender.com/wordpress-security/timthumb-vulnerability-wordpress-plugins-themes/

The security flaw isn’t a core WordPress vulnerability, so you won’t be vulnerable for just using WordPress. However, the bad news is that a pretty big number of themes out there use the TimThumb plugin in order to operate correctly and therefore TimThumb is included in a lot of WordPress plugins and themes, both free and paid. The result is that there is a good chance you might have the vulnerable TimThumb installed and running on your WordPress even if you don’t really know about it or you don’t care.

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Hey, I am writing this blog post to let you know we’ve moved our Customer Service to a new, better and significantly larger office! We are so excited about it, because we believe that it is important how people feel about their job and that the efficient, comfortable and cozy work environment influences positively the quality of our Customers Service.

Here’s the short story of our Customer Service offices: The first customer service office we established apart from our head office was in the romantic initial years of SiteGround, when we, less than 10 founders and enthusiasts that started the company, were doing everything ourselves. I remember with some nostalgia those times when we spent weeks doing job interviews all day long and wiring PCs and switches in the evening.

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I’ve always wanted to express how I feel about security in the shared web space, where dozens of users divide the same resources and at the same time require dramatically different technologies to be enabled on a single host server (such as different PHP engines with different options enabled, Perl, Python, an FTP service, an email service, a Database service, etc;). In case you’re an admin, you’ll know how difficult it is to provide all of that on a shared hosting server while allowing access to practically everybody on the Internet and at the same time maintaining a very good level of security. Believe me, it’s a tough job. I know it as I’ve been dealing with that for more than 8 years in a row now, on a daily basis.

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