11 Jun

2009

TELMeMobi

tel_me_mobi_domainsIn a hurry? Read the short story then: I am happy to share that .TEL, .me, .mobi are the three new domain extensions we are offering to all of you as of today. I know that the fact about the 20% discount on the new domain registrations will make the news even more attractive. So, enjoy 20% discount on .TEL, .me, and .mobi domain registrations.

Got more than a minute? Then read the long story: The first quarter of 2009 showed nearly 183 million registered domain names across all of the top level domain names, which shows a three percent increase over the fourth quarter of 2008 and a 12 percent increase over the same quarter from last year. (VeriSign report). This served to alarm us that domain registration is attractive to a growing number of people and we had nothing else to do but respond to this demand. Yet, we wanted to offer new extensions that are not only attractive but also opening new online business opportunities for our customers. So, we have chosen .TEL, .me, and .mobi.

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23 Apr

2009

New feature: videos added to knowledge base articles

Bored reading how to set up your email or point your domain? Yeah, I know, many of us prefer watching a short video on the how-to instead of reading long tutorials. Surprise, surprise! The most recent project we are working on is adding short videos to our knowledge base articles.

But, we need your help! We are stuck on choosing the best narrating voice. Check the following 2 videos and tell us which voice-over you prefer by voting in the poll right after them:

Video 1

Video 2

Voting time!

[polldaddy poll="1562651"]

Want to help us further? Currently SiteGround knowledge base hosts more than 1300 articles in 16 categories. It will be rather difficult to record videos for all of them at a time. Tell us which category we should start with – maybe domain & DNS issues, or email issues? Or you prefer cPanel & Fantastico, or other?

We always want to deliver services that will best suit your needs, so your comments and suggestions are highly appreciated!

 

17 Apr

2009

You talk, we listen: new features at cPanel Crystal

When we launched our new Cpanel theme Crystal some time ago, we asked our customers for feedback and suggestions. The top two features suggested by you were free backup and multilanguage support. So we did that.

You can now use Crystal in Arabic, Bengali, Chinese, English, French, German, Hindi, Japanese, Portuguese, Russian, or Spanish. Just login at Crystal (yourdomain.com/cpanel), go to Preferences and look for the Change Language icon. Choose your language, hit “Change” and you are done. Simple enough, right?

cpanel_language

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16 Apr

2009

SiteGround partners – Singlehop

We stated that our blog will be about life behind the scenes. And life behind the scenes is not only SiteGround employees, procedures, and customer service policies. It is also about our partners. In this first episode of “SiteGround Partners” series, I am pleased to say Hello to Dan Ushman from SingleHop. He agreed to answer my questions in an email interview for you. See what Dan & Singlehop have to say about their experience with us. 

singlehop

Tina: Tell me how long SingleHop has been doing business with SiteGround and what are the services you provide us with?

Dan: SiteGround and SingleHop joined forces in the middle of 2008 to offer dedicated servers to customers whose websites have outgrown their shared hosting accounts. SingleHop provides infrastructure and automation services while SiteGround focuses on sales, marketing and customer service. SiteGround has thrived due to their unrelenting commitment to its customers needs (both technical, and ease-of-use.) So, overall the relationship is truly unique because it is more than just a business relationship, our partnership has powerful synergies that produce some of the industry’s best technical innovations and customer experiences.  

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8 Apr

2009

Server security and reliability – Kernel Upgrades

There are so many new and interesting things happening around here that I just didn’t know where to start my post. So, I thought I should go talk to Marian. He is our chief system administrator and is a real source of inspiration when it comes to servers and technology. After an hour spent chatting with him, I decided that “the kernel” is the answer. Marian’s team has just upgraded our kernel again and was quite excited about the new tweaks they made.

For those who haven’t encountered the term ‘kernel”, here is a brief explanation I took from Wikipedia: -– “A Unix kernel — the core or key components of the operating system — consists of many kernel subsystems like process management, memory management, file management, device management and network management.” Although you may run a system with a default kernel, the well- built, stable and secure kernel is essential for offering top notch web hosting services.

Nowadays it’s not that big of a deal when you say you are using the “Latest Linux Kernel”. Everybody does that and most of the modern Linux OS will update their kernel with a click of a button. So, “What’s so special about SiteGround’s Kernel then?” you will ask. Read on and you might just find out:

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