15 Sep

2011

The new “home” of SiteGround customer service

Hey, I am writing this blog post to let you know we’ve moved our Customer Service to a new, better and significantly larger office! We are so excited about it, because we believe that it is important how people feel about their job and that the efficient, comfortable and cozy work environment influences positively the quality of our Customers Service.

Here’s the short story of our Customer Service offices: The first customer service office we established apart from our head office was in the romantic initial years of SiteGround, when we, less than 10 founders and enthusiasts that started the company, were doing everything ourselves. I remember with some nostalgia those times when we spent weeks doing job interviews all day long and wiring PCs and switches in the evening.

Read More…

 

11 Aug

2011

SiteGround Security Ins and Outs

SiteGround SecurityI’ve always wanted to express how I feel about security in the shared web space, where dozens of users divide the same resources and at the same time require dramatically different technologies to be enabled on a single host server (such as different PHP engines with different options enabled, Perl, Python, an FTP service, an email service, a Database service, etc;). In case you’re an admin, you’ll know how difficult it is to provide all of that on a shared hosting server while allowing access to practically everybody on the Internet and at the same time maintaining a very good level of security. Believe me, it’s a tough job. I know it as I’ve been dealing with that for more than 8 years in a row now, on a daily basis.

Read More…

 

6 Jul

2011

How SiteGround Decided and Moved to a new Data Center

At some point last year, SingleHop, whose data centers hosted part of our business, informed me about a brand new facility they had just started to use in Chicago. What they were saying about it was so impressive that I decided to go and personally check the place. At that point SiteGround was using several data centers, operated by different providers and had no plans to change the situation, but my visit to the facility laid the foundations for some new plans.

Water tank near the entrance (image from http://dft.com/)The building of the new Data Center is located in the western suburbs of Chicago – a city that never seizes to amaze me not only with its beauty, friendly people and style, but with its technology culture and the wide variety of hosting companies based there. The data center name is DFT (stands for Dupont Fabros Technology) CH1 and is one of the Midwest’s most sophisticated and efficient data centers.

Read More…

 

10 Jun

2009

The London Trip

We have been quiet for a while, so I thought you might be interested in what’s new at SiteGround. Well, Reneta and I went to London at the end of last week for a business meeting with the CEO of The Planet (our main datacenter located in Texas, USA). It was only a two-day trip, very short but also interesting.

nobu1On one hand we had a productive meeting with a major partner of ours and on the other, we enjoyed one of the most amazing restaurants we’ve ever been to. It’s called Nobu and as it turned out it is a very popular place in London. Maybe due to the fact that Robert De Niro owns the place and once in a while, you might see a movie star dining there. Well, we didn’t see any stars, but we were totally amazed by the food. I hate sushi, honestly, and when I entered the restaurant, I was hoping I won’t have to eat any raw fish out of courtesy. But everything we ate there was superb! The chef is incredibly good in mixing the spices and achieving extraordinary combinations. We tried several types of Sake too, which was a terrific experience. So, take this as a referral – if you are willing to spend some quality money in London, go to Nobu :)

siteground_kittenNow, you would say, a two-day trip (even a day and a half) is not a long time to be away from office. But, we are full of surprises. When we came back, we found out that we have a new member of our team. Well it’s a kitten, but you know, we are very tolerant…and it’s so cute, so irresistible! Actually, we are now looking for a respectable home for the kitty. Anyone interested, be quick – applications are piling up :) Also, the little boy doesn’t  have a name yet, so feel free to share with us your suggestions.

So, don’t think we are just losing time around here. We are also working very hard on a few new projects that are to be launched shortly. But, I won’t say a word now, just wait and see what’s coming next…

In the meantime, you might want to see the kitty’s pics on Facebook.

Tenko

 
Page 4 of 41234