15 Jul

2010

Good Bye Old SiteBuilder, Hello New Website Wizard!

During the last few months SiteGround has gone through a serious reformation related to the SiteBuilder solution we provide to our customers. The changes were triggered by some copyright issues, which our primary SiteBuilder provider SiteMagix was unable to handle professionally. This situation forced us to take decisive actions and find an alternative solution, despite the high costs of changing such a vital part of our service. The end result of our efforts is a better site building tool for our customers and an entirely new Make Website package.

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28 Apr

2010

New Exclusive Support Services Section

Exclusive support

We are happy to introduce the newly designed section in our Customer area  – Exclusive Support Services. As we were actively adding new services over the last months and this process will continue, it was necessary to create this new section for easier navigation and better customer experience. The new design also comes together with the launch of some brand new services. The new section wraps up our exclusive support services in 4 categories.

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26 Jan

2010

More FREE Ad Credits from SiteGround

What better way to start the year than with fresh website promotion?

BidVertiser logo imageWe’re happy to announce that SiteGround has partnered with one of the best advertising networks out there – BidVertiser. Now our customers can try out their network for free and get a $20 worth of free clicks! BidVertiser give you the opportunity to advertise across thousands of websites within their network and reach your target audience easily in order to start receiving quality traffic in no time. This offer is a great way to boost your website promotion with no risks or obligations.

Get $20 in FREE clicks from BidVertiser

myspace_ads_logoBut that’s not all – to help even more of our clients to get an edge with their website promotion, we have also raised the value of our MySpace advertising credits. As you already know, MySpace MyAds is an excellent and budget- flexible advertising program offering great targeting opportunities. While until recently we gave a $25 MyAds credit, now our US customers get as much as $50 in FREE advertising on MySpace. That’s twice as much and completely free of charge!

Get $50 in FREE Advertising on MySpace

These are both great opportunities to get an edge over your competitors without spending a single dime. All you need to do is log in to your SiteGround Customer Area and claim your $50 FREE MySpace Ad Credit and $20 FREE Clicks from BidVertiser.

Dima
Product Development – Marketing

 

14 Jan

2010

Business Hosting – the latest service by SiteGround!

business hostingSiteGround has now added a new service to its hosting portfolio – the Advanced Business Hosting. The new hosting solution is based on our long experience in providing shared hosting but targets people whose websites need more server resources and additional services than the standard shared hosting provides. The business hosting solution came out as a natural response to the rising demand for a middle solution between the standard shared and the high end dedicated hosting.

What are the advantages of the Business hosting?

1. Fewer accounts – more server resources

Our business servers host up to 10 times fewer accounts than a standard shared server. This means that a website hosted on this server will share its resources with ten times fewer websites and will enjoy great performance all the time.

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9 Dec

2009

More Great Extra Services from SiteGround

Last month I gave you a hint about the more extra services to come this season. Here is a quick write up to get your attention at two of our latest additions. We’re launching premium versions of two of our services that traditionally rank us among the best in the industry: our reliable email spam protection and first-class technical support.

SiteGround Premium Support

We know that some clients need things to move faster than other. The idea behind our Premium Support service was to top up the customer support that we currently offer to all of our clients in order to address the pressing issues of those with special needs.

Naturally, we started with speed. Even though we’ve always managed to stand up to one of the fastest response times in the industry, with our Premium support service we’ve cut the wait time to a minimum. What is more – the problems reported under our Premium Support subscription are assigned a top priority. They are automatically posted in a special, top-level category and handled with special priority. The new service also has its own separate Premium Support interface to let you submit tickets faster and more easily.
This is really a big step forward in our customer service efforts, as we put all the years of experience into it. You can check out more about our new service on the special Premium Support page in our Customer Area.

Spam Killer and Virus Protection

Spam Killer All of our email servers have been especially optimized against spam and virus threats, ranking our standard spam protection significantly above the average industry level. However, to suit the needs to those looking for the best anti-spam system on the market, we have invested in a new solution – our latest Spam Killer and Email Virus protection feature.

Our Spam Killer and Virus Protection feature is based on MailFoundryTM -arguably the best hardware email filter currently available. If I had to describe the technology in layman’s terms, I would say that it is a piece of hardware that acts as a gateway for all incoming email traffic. It scans all messages and tells which ones are legitimate and which ones are spam and/or contain viruses. To go in a little bit more details, the appliance includes a human intelligence powered email filtering engine called MessageIQ. The MessageIQ engine uses a technology called Spam Profiles, which is extremely accurate in detecting spam.

*What are Spam Profiles and why are they so accurate?*

Spam profiles are highly targeted profiles of a sender of spam, an individual spam message or a collection of spam messages. Spam Profiles are created by human editors, in real time, to provide the quickest reaction to new spam outbreaks. Spam Profiles are updated every five minutes and are automatically sent to our Spam Killer.

This means that you are protected by a clever, adaptive and always up-to-date filter that guarantees up to 99% spam detection on all of your incoming mail.
Our Spam Killer is a “hands-off” solution, so there is no need to download and install anything on your computer or waste time on annoying updates. For a full feature list of the new extra, go ahead and visit our special Spam Killer and Virus email protection page.

Dima
Product Development – Marketing

 
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