9 Mar

2009

Customer service at SiteGround

customer_service

After we started our Facebook page and Twitter account, I have been really happy with all the positive feedback we have received. This once again proved that our collaborative effort for bringing good customer service is worthy.

As customer service importance varies by product, industry and customer, I thought it will be interesting for many people to read what SiteGround does about this. This post turned out to be a bit long, so take a cup of coffee before reading below :)

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24 Feb

2009

Welcome, welcome, welcome!

Hello everyone! First and foremost, welcome to the SiteGround Blog!

For many years we fought against the idea of having our own blog as we doubted its value for the community. But hey, since we have one now, then there is a pretty good idea behind it! Our blog will be about life behind the scenes – there are so many interesting things about our hosting business that we haven’t had the opportunity to tell our customers and friends!

The blog is still very new but we hope that it will open the floor for sharing ideas and opinions. We would love to hear your feedback, so feel free to leave your comments. Be sure to subscribe to the feed or bookmark the page to make sure you will be up to date with the new stuff here.

Enjoy reading!

Tina

 
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