When we launched our new Cpanel theme Crystal some time ago, we asked our customers for feedback and suggestions. The top two features suggested by you were free backup and multilanguage support. So we did that.

You can now use Crystal in Arabic, Bengali, Chinese, English, French, German, Hindi, Japanese, Portuguese, Russian, or Spanish. Just login at Crystal (yourdomain.com/cpanel), go to Preferences and look for the Change Language icon. Choose your language, hit “Change” and you are done. Simple enough, right?

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We stated that our blog will be about life behind the scenes. And life behind the scenes is not only SiteGround employees, procedures, and customer service policies. It is also about our partners. In this first episode of “SiteGround Partners” series, I am pleased to say Hello to Dan Ushman from SingleHop. He agreed to answer my questions in an email interview for you. See what Dan & Singlehop have to say about their experience with us. 

Tina: Tell me how long SingleHop has been doing business with SiteGround and what are the services you provide us with?

Dan: SiteGround and SingleHop joined forces in the middle of 2008 to offer dedicated servers to customers whose websites have outgrown their shared hosting accounts. SingleHop provides infrastructure and automation services while SiteGround focuses on sales, marketing and customer service. SiteGround has thrived due to their unrelenting commitment to its customers needs (both technical, and ease-of-use.) So, overall the relationship is truly unique because it is more than just a business relationship, our partnership has powerful synergies that produce some of the industry’s best technical innovations and customer experiences.  

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There are so many new and interesting things happening around here that I just didn’t know where to start my post. So, I thought I should go talk to Marian. He is our chief system administrator and is a real source of inspiration when it comes to servers and technology. After an hour spent chatting with him, I decided that “the kernel” is the answer. Marian’s team has just upgraded our kernel again and was quite excited about the new tweaks they made.

For those who haven’t encountered the term ‘kernel”, here is a brief explanation I took from Wikipedia: -– “A Unix kernel — the core or key components of the operating system — consists of many kernel subsystems like process management, memory management, file management, device management and network management.” Although you may run a system with a default kernel, the well- built, stable and secure kernel is essential for offering top notch web hosting services.

Nowadays it’s not that big of a deal when you say you are using the “Latest Linux Kernel”. Everybody does that and most of the modern Linux OS will update their kernel with a click of a button. So, “What’s so special about SiteGround’s Kernel then?” you will ask. Read on and you might just find out:

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You remember that I told you about the awards 35 people from our team won on our 2008 Christmas party? Good!

Well, trips continue! Last Friday, 14 people from our team went to Rome, Italy.  I was there too. Not only it was a great opportunity for a mini team building, but also we were able to visit remarkable landmarks such as the Colosseum – the largest amphitheatre ever built in the Roman Empire; the Roman forum – the central area around which the ancient Roman civilization developed; the Vatican City – the smallest country in the world by both population and area; the Trevi Fountain – the largest and most impressive Baroque fountain in the city, and many, many more.     

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Hello! Some of you may remember my last post about the Web Hosting Day conference in Germany, which a few people from our team (including myself) attended last week. The Web Hosting Day (WHD for short), although organized only for a second time, turned out to be a big event so I would like to make a quick overview of what happened there.

The topic of the event was “cloud computing”**  and “software as a service”. So initially, our team expected that we were going to learn about the latest developments of such platforms and that the information flow would be significant as the topic is quite hot in the industry. Unfortunately, most of the people who spoke at the conference were too busy selling their products (products that were not necessarily new), instead of trying to educate the public. Selling is of course a normal part of such events, but it shouldn’t really be the only focus of a web hosting cloud computing conference.

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Do we work hard? Yes, definitely! Do we care about work-life balance? Yes, definitely!

Really?! How?

The answer goes back to our 2008 Christmas Party. Traditionally, each year we have Annual Awards for MVPs, distinguished achievements, and significant contribution for the overall SiteGround development. Usually at least 10 people from the whole team go home with an award. Last year, however made a difference – at the 2008 Xmas Party almost 35 SiteGrounders (out of 70, hey this is half of the whole team) were awarded for their work and unceasing devotion to SiteGround development.

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Siteground.com turned 5 yesterday! I was thinking for a while what to write in this birthday post – thought about presenting numbers of employees, customers, achievements during the years. However, I believe that what matters here are the people who have ever contributed to what SiteGround.com is today. Without the people, neither the number of customers would be that impressive, nor would the achievements be that significant.

So this post is to say a big “Thank you” to everyone who ever contributed to what SiteGround.com is today. Special thanks to our customers without which SiteGround could barely exists – thank you for trusting us host your websites, for your continued support and valuable feedback!

Last but not least, a huge thank you all SiteGround employees for the dedicated work and effort for making our customers grow, our services improve, and our features excel!

Time to celebrate now! Happy Birthday, SiteGround!

Tenko

We promised that this blog will be about life behind the scenes. So, this time I will tell you about the main projects our team is working on. Here is what’s next in line: 

1. Brand new automated server monitoring system – the current server monitoring system performs server checks within 9-10 seconds and in case of server load signals to the system administrator to fix the problem manually. The new monitoring system will practically solve problems on its own and will reduce the need for human action – artificial intelligence software. In the end of the day most of the problem resolution will be invisible for you and you will experience much shorter, if any at all, service interruptions due to high server loads or service instability issues. 
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