28 Apr

2010

New Exclusive Support Services Section

Exclusive support

We are happy to introduce the newly designed section in our Customer area  – Exclusive Support Services. As we were actively adding new services over the last months and this process will continue, it was necessary to create this new section for easier navigation and better customer experience. The new design also comes together with the launch of some brand new services. The new section wraps up our exclusive support services in 4 categories.

Read More…

 

14 Apr

2010

SiteGround Goes Green

A lot has been said about global warming and “going green”. Our team has always been enthusiastic about reducing pollution, saving energy and water, but we always felt that’s not enough. So, we decided to try a more effective, down-to-earth, hands-on approach to doing something good for our planet. This weekend the SiteGround team planted over 400 trees and cleaned the surrounding area.

There were more than 50 of us – SiteGround employees, friends, kids and a dog. Our task was to plant willows along a riverbank. Willows help both the local eco balance and prevents collapsing of the riverbank. We also cleaned up the waste from the area. It was exhausting, it was cold and muddy, and it was great fun!

We trooped up in front of the entrance of a big cave and the local ranger briefed us how to use a shovel to dig a hole, how to plant a sapling, how to mold and water it. Then, we separated into groups and went to the spots where the actual work and fun began.

Some were lucky to be planting on nice and easy-to-dig earth and planted their saplings in no time. Others got spots where the riverbank was stony and the soil was very hard. One of the groups had to cross the river bare-footed to reach their sites.

The guys dug enthusiastically their first few holes, but then the passion started to fade and it was time to take the beer out of the trunks to keep us going! The girls did the planting and watered the newly-planted trees with water from the river. After lunch we regrouped and those who were done with their spots went to help those who picked up the short stick with the stony soil.

It was a hard day’s work that ended sooner than expected due to the pouring rain. Yet, we were quite proud with the result. We got home wet, exhausted, yet happy. And we immediately started planning when to do it again!

For us, that was just one small step for helping our planet. We are going to keep up with the green initiatives and think of ways of involving our customers and friends as well!

See more photos here

 

26 Jan

2010

More FREE Ad Credits from SiteGround

What better way to start the year than with fresh website promotion?

BidVertiser logo imageWe’re happy to announce that SiteGround has partnered with one of the best advertising networks out there – BidVertiser. Now our customers can try out their network for free and get a $20 worth of free clicks! BidVertiser give you the opportunity to advertise across thousands of websites within their network and reach your target audience easily in order to start receiving quality traffic in no time. This offer is a great way to boost your website promotion with no risks or obligations.

Get $20 in FREE clicks from BidVertiser

myspace_ads_logoBut that’s not all – to help even more of our clients to get an edge with their website promotion, we have also raised the value of our MySpace advertising credits. As you already know, MySpace MyAds is an excellent and budget- flexible advertising program offering great targeting opportunities. While until recently we gave a $25 MyAds credit, now our US customers get as much as $50 in FREE advertising on MySpace. That’s twice as much and completely free of charge!

Get $50 in FREE Advertising on MySpace

These are both great opportunities to get an edge over your competitors without spending a single dime. All you need to do is log in to your SiteGround Customer Area and claim your $50 FREE MySpace Ad Credit and $20 FREE Clicks from BidVertiser.

Dima
Product Development – Marketing

 

14 Jan

2010

Business Hosting – the latest service by SiteGround!

business hostingSiteGround has now added a new service to its hosting portfolio – the Advanced Business Hosting. The new hosting solution is based on our long experience in providing shared hosting but targets people whose websites need more server resources and additional services than the standard shared hosting provides. The business hosting solution came out as a natural response to the rising demand for a middle solution between the standard shared and the high end dedicated hosting.

What are the advantages of the Business hosting?

1. Fewer accounts – more server resources

Our business servers host up to 10 times fewer accounts than a standard shared server. This means that a website hosted on this server will share its resources with ten times fewer websites and will enjoy great performance all the time.

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8 Jan

2010

osCommerce Vulnerability Fixed on All SiteGround Servers

As probably most of you know, osCommerce is a shopping cart application for creating and managing online stores. It is very widely used and has many implementations and variations. Many popular shopping cart applications like OscMax, ZenCart, CreLoaded, etc. are actually based on osCommerce and use its code.

Unfortunately, for quite a while now, there has been a known vulnerability in the osCommerce code and the code of the applications based on it through which a hacker can exploit the admin area and take malicious actions. Although on the osCommerce official website there is some information how the problem can be avoided (http://svn.oscommerce.com/jira/browse/OSC-1069), the vulnerability has not been fixed yet in the latest osCommerce release and with each new download and installation of a related shopping cart software, new people and online stores become potential targets.

When there is a vulnerability in such a popular application and many sites are at risk, we at SiteGround do not believe in the approach: “let each user find and apply the bug fix him/herself”. First, most of the users understand about the issue only after they are already affected. Second, many of them are unable to apply the fix themselves. To protect our customers from hacker attacks, some of our best technical experts investigated the problem in details and applied a global solution to all potentially vulnerable customers’ applications.

The results from our osCommerce patch operation are:

  • the osCommerce package available for installation through Fantastico has been patched so that the new installations are not vulnerable to the exploit;
  • all future transfer clients with osCommerce-based websites will get the vulnerability fix as part of the website transfer service we provide;

We are proud that once again SiteGround has provided a security service high above the standard level for a shared hosting company. Our knowledge and reaction in situations like these make us believe that we do provide the best osCommerce hosting.

Hristo
Product Development – Technical

 
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