11 Jun

2009

TELMeMobi

tel_me_mobi_domainsIn a hurry? Read the short story then: I am happy to share that .TEL, .me, .mobi are the three new domain extensions we are offering to all of you as of today. I know that the fact about the 20% discount on the new domain registrations will make the news even more attractive. So, enjoy 20% discount on .TEL, .me, and .mobi domain registrations.

Got more than a minute? Then read the long story: The first quarter of 2009 showed nearly 183 million registered domain names across all of the top level domain names, which shows a three percent increase over the fourth quarter of 2008 and a 12 percent increase over the same quarter from last year. (VeriSign report). This served to alarm us that domain registration is attractive to a growing number of people and we had nothing else to do but respond to this demand. Yet, we wanted to offer new extensions that are not only attractive but also opening new online business opportunities for our customers. So, we have chosen .TEL, .me, and .mobi.

Read More…

 

10 Jun

2009

The London Trip

We have been quiet for a while, so I thought you might be interested in what’s new at SiteGround. Well, Reneta and I went to London at the end of last week for a business meeting with the CEO of The Planet (our main datacenter located in Texas, USA). It was only a two-day trip, very short but also interesting.

nobu1On one hand we had a productive meeting with a major partner of ours and on the other, we enjoyed one of the most amazing restaurants we’ve ever been to. It’s called Nobu and as it turned out it is a very popular place in London. Maybe due to the fact that Robert De Niro owns the place and once in a while, you might see a movie star dining there. Well, we didn’t see any stars, but we were totally amazed by the food. I hate sushi, honestly, and when I entered the restaurant, I was hoping I won’t have to eat any raw fish out of courtesy. But everything we ate there was superb! The chef is incredibly good in mixing the spices and achieving extraordinary combinations. We tried several types of Sake too, which was a terrific experience. So, take this as a referral – if you are willing to spend some quality money in London, go to Nobu :)

siteground_kittenNow, you would say, a two-day trip (even a day and a half) is not a long time to be away from office. But, we are full of surprises. When we came back, we found out that we have a new member of our team. Well it’s a kitten, but you know, we are very tolerant…and it’s so cute, so irresistible! Actually, we are now looking for a respectable home for the kitty. Anyone interested, be quick – applications are piling up :) Also, the little boy doesn’t  have a name yet, so feel free to share with us your suggestions.

So, don’t think we are just losing time around here. We are also working very hard on a few new projects that are to be launched shortly. But, I won’t say a word now, just wait and see what’s coming next…

In the meantime, you might want to see the kitty’s pics on Facebook.

Tenko

 

15 May

2009

SPAM? Who said SPAM?

You do know what spam is, right? Well, if you don’t – open your email. I am sure you will find out a dozen emails there, that you did not request to receive and don’t have ANY idea who their sender is. They are annoying, irritating and can drive you crazy with their high volume – that is SPAM.

So, how do you fight SPAM? Well, there isn’t any universal method that can get rid of ALL the Spam you receive. However, there are some things you can do. And certainly, there are some things your email provider can do to prevent SPAM emails being received by YOU, the End User.

SiteGround as a web hosting provider aims to prevent most of the SPAM emails which are sent to or by our servers to reach their destination. At first, we do the common and obvious things:

  • We check the sender’s domain name and IP address versus several large RBL (Real-Time Blackhole List) lists. If we find out any of them is listed in any of the lists, we discard the email message.
  • We check if the message contains a valid ‘HELO’ request. By RFC (Request For Comments) definition, each email client should start the email communication with a ‘HELO’ request. If no such are present, we ban them.
  • We check in an internal database if the IP address of the sender or the domain name of the email has tried to send too many emails for a short period of time. If it has, we discard the emails and send a warning message to the customer.
  • We screen each message and the sender’s address and identify it as spam.

So, let’s assume the email passes our phase-one checks. Then, it is relayed to the Spam Assasin (http://spamassassin.apache.org/) daemon which gives a SPAM score to each email. Emails with score lower than 7 are directly delivered to the customers’ mailbox. Emails with score higher than 7 might be flagged for a manual or automatic review by our internal in-house built systems or might be discarded.

If the email passes the Spam Assasin score system, it’s checked for bad attachments (for example .dll or .pif files – which may and will harm your computer) and is discarded if such are found.

We further check if the user trying to send emails to any of our servers is brute forcing email addresses and if we catch him to do that, we automatically discard the email. The same applies to a user trying to identify to the server with too many usernames and passwords for a certain period of time.

The latest addition to our Anti SPAM filters is an ACL (Access Control List) filter which denies sending emails from a spoofed domain name. This means that if you, for example, host the domain name yourdomainname.com” with us and “yourdomainname2.com” with another hosting company, you would not be able to send emails from the yourdomainname2.com” domain from any of the SiteGround servers.

With all that said you should already know that SiteGround has invested a lot of time and effort to build automatic systems to prevent SPAM. And we’ll keep doing more and more. Fighting spam is a continuous process and we make sure we stay ahead!

 

23 Apr

2009

New feature: videos added to knowledge base articles

Bored reading how to set up your email or point your domain? Yeah, I know, many of us prefer watching a short video on the how-to instead of reading long tutorials. Surprise, surprise! The most recent project we are working on is adding short videos to our knowledge base articles.

But, we need your help! We are stuck on choosing the best narrating voice. Check the following 2 videos and tell us which voice-over you prefer by voting in the poll right after them:

Video 1

Video 2

Voting time!

[polldaddy poll=”1562651″]

Want to help us further? Currently SiteGround knowledge base hosts more than 1300 articles in 16 categories. It will be rather difficult to record videos for all of them at a time. Tell us which category we should start with – maybe domain & DNS issues, or email issues? Or you prefer cPanel & Fantastico, or other?

We always want to deliver services that will best suit your needs, so your comments and suggestions are highly appreciated!

 

17 Apr

2009

You talk, we listen: new features at cPanel Crystal

When we launched our new Cpanel theme Crystal some time ago, we asked our customers for feedback and suggestions. The top two features suggested by you were free backup and multilanguage support. So we did that.

You can now use Crystal in Arabic, Bengali, Chinese, English, French, German, Hindi, Japanese, Portuguese, Russian, or Spanish. Just login at Crystal (yourdomain.com/cpanel), go to Preferences and look for the Change Language icon. Choose your language, hit “Change” and you are done. Simple enough, right?

cpanel_language

Read More…

 
Page 39 of 42« First...102030...3738394041...Last »