6 Nov

2009

SiteGround launches advanced SSH feature

SiteGround has always been focused on providing feature-rich hosting solutions. As we continue expanding our extra services to portfolio, we have recently enabled SSH access on our shared hosting servers.

What is SSH?

Secure Shell (SSH), known as Secure Socket Shell, is a network protocol allowing secure remote access over an encrypted connection. It is widely used by network administrators and web developers looking to enable direct secure access to their host server.
Through an SSH connection you can easily manage your files and folders, modify their permissions, edit files directly on the server, etc. Both ends of the client/server connection are authenticated using a digital certificate and passwords are encrypted, providing a means for secure large data files transfer .

In-house developed SSH technology

So far so good, you probably already knew that – but why launching the service just now? As you know, at SiteGround we take great pride in our in-house technology innovations. We believe that technology should be designed to serve our clients’ specific needs, not the other way round.

The SSH technology we offer has been developed exclusively to meet the demands of SiteGround clients. Here are some of its main advantages:

1. Our SSH is installed in a chroot environment that is much more secure than what other SSH hosts offer. To put it simply – every customer with SSH gets access to their own secure, but restricted environment. The client is the only one allowed into it, but at the same time it blocks any access to the rest of the accounts hosted on the server. This is how we ensure providing greater flexibility for operations to those who need it, without affecting the rest of our clients in any way. In short – it’s a win-win combination.

2. The only authentication method we accept is through authentication keys for greater security. That way we ensure that even if someone has your login details, they will not be able to break into your account via SSH connection without the authentication keys.

3. We have designed the SSH service to allow greater flexibility to those who use it. The new SSH service allows you to set SSH connection permissions to your account depending on the IP address. Meaning, you have the opportunity to limit the SSH access to connections requested , for example, from your own IP address only.

4. For faster and easier management we integrated the custom SiteGround SSH solution in our cPanel. Therefore, all SiteGround clients can conveniently manage all features of their hosting accounts from one and the same place.

For more information on our SSH extra service, go ahead and visit our SSH hosting page. All registered SiteGround clients can order the SSH extra service as an upgrade from their Customer Area.

On a final note, let me just give you a hint that the SSH upgrade is just the beginning of a campaign of delivering new and better extra services to the large and growing SiteGround community. So stick around for our season treats this winter.

Dima
Product Development – Marketing

Author: Dima Peteva

Project Manager

Loves all-things Internet and checks RSS feeds first thing in the morning as an early dose of daily inspiration, then puts it all into work throughout the day. A project manager by title, a creative enthusiast at heart.

Comments (12):

  1. davidp says:

    Can I ask if shell commands via SSH will also be killed after 1 second or so of CPU time in the same way as it seems siteground throttles CPU from web activity on shared accounts?

    thanks.

  2. Hristo says:

    We do not kill processes executed via SSH after certain amount of time. We do, however, have a sophisticated monitoring system that detects and kills idle processes.

    In addition, if certain process causes increase in the server load it will be killed too by the monitoring system.

    Last but not least we have human monitoring 24/7 and suspicious processes can be killed manually.

    Hristo
    Product Development – Technical

  3. Tim says:

    Does this include access to rsync?

  4. Hristo says:

    I am afraid that rsync is not available for customers at this point.

  5. james says:

    Just signed up for this, but I can’t use ssh -D to create a SOCK proxy. Worthless to me, then.

  6. Hristo says:

    Hi James,
    I am sorry that you wont be able to utilize our service. Note, however, that we have specifically stated that we do not allow proxy scripts to run on our shared hosting servers.

  7. Adam says:

    Will SSH access allow us to use command line utilities for installed programs? For example, will I be able to interact with my MySQL databases using the mysql and mysqladmin command line utilities? If it allows that, it is well worth it. There is a lot that I haven’t been able to do with my website due to the difficulty of interacting with large databases without console access.

    • Hristo says:

      Unfortunately you wont be able to start daemons and services on your server since that would be a serious security issue. You will be able, however, to run commands like mysql and mysqldump for example. If you have specific questions about whether a command will be available for you, please post a ticket in your Help Desk and our Support Team will reply to you with all the details you require.

  8. barnet says:

    Thanks for continuing to expand your services!

  9. Steven says:

    Just curious – how are you maintaining patch levels on the SSH software since you rolled your own? Do you have someone watching the code base to apply patches to your own?

  10. stephenH says:

    SSH doesnt have sync right..? or am i wrong ..?

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